Global Survey Reveals Mixed Adoption of AI in Developing Countries
The survey's results offer readers a first view of AI usage globally for developing economies with limited uptake (e.g., a few early adopters piloting), while most businesses have no actual engagement with AI systems. The intensity of AI usage across firms that implement AI varies immensely. Less than 25% of the companies polled rely only on AI for outreach and external operations, and less than 25% utilize it entirely for core functions. Conversely, approximately 25% use AI internally and externally, demonstrating a greater degree of integration and utilization of AI across multiple areas of business. Companies that embed AI into multiple activities will have a much greater chance of realizing cumulative productivity improvements and greater business value than those that use AI in isolation or for very narrow purposes alone.
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